Our client will be servicing their end-clients out of the PyeongChang & Gangneung region as one of the leading service providers to the PyeongChang Winter Olympics. Their clients include the largest TV Broadcasting Groups who will be hosted at their serviced apartments in PyeongChang and are generally the key executive and crew who are directly involved in the Olympics (no spectators).
They are based in 10 countries globally and have been one of the key service providers for events such as the FiFa World Cup, South Africa, the Summer Olympics in Rio and the upcoming Summer Olympics in Tokyo plus many others.
Salary + Benefits: 2.2Million Won/Month (Negotiable + subject to experience)
Being part of one of the biggest global and most prestigious recurring sporting events
Meeting leading international media and corporate clients from all over the world
Getting insight into the operations of an Accommodation, Logistics and Bespoke Professional Tourism supplier to international media and sponsors
Contract Type: 6 to 8 month Fixed term
Resume (Photo MUST be included) & Cover letter (in English).
Extra resume (Korean) is optional.
ONLY applications in English will be accepted!
You may provide both English + Korean Applications. Korean ONLY applications will not be included in the application procedures.
| Your Responsibilities |
As the Community Manager you will mainly work in PyeongChang assisting with all the end client’s service needs related to their accommodation and regionwide logistics. Upon arrival, you will work closely with the Accomodation, Accounts Manager, service providers and logistics teams to ensure that the client’s needs have all been considered and pay careful attention to all quality control matters. This would be very similar to a large scale events management job at a high end full-service international conference & convention hotel.
You are the key person in a very fast moving service orientated environment in the heart of the PyeongChang Winter Olympics, including servicing the most important Olympics Executives and Television Crews.
We support freedom and creativity and welcome out-of-the-box forward thinkers, self-starters and problem solvers. The tasks listed hereunder are just a brief outline of the expected tasks to be performed. You are, however, encouraged to challenge them and propose new, more effective ways to achieve your goals. As a Community Manager you will be responsible for a group or groups of clients (accounts), for which you hold the responsibility of ensuring that:
They have an open and unrestricted channel to communicate with you about any local issues and challenges.
Their needs are satisfied in a timely and professional manner, coordinated with your different teams.
They get the experience of a smooth accommodation and logistics service.
| Specific Tasks |
Accommodation Communication & Coordination before, during and after the event:
Communication of team rooming lists and changes (if applicable)
Quality control and coordination of accommodation before check in
Complaint & satisfaction management
Client Service package needs are correctly communicated and subcontracted services remain reliable, well co-ordinated, managed and checked, including:
Local film crews, equipment and storage
Local client staffing is ready to go
Transportation & drivers, interpreters & translators,
micro-events coordinators, team schedules and locations are sorted,
Assisting during check-in (when necessary)
Coordination and quality control of all service providers and local transportation companies utilized by clients
Introduction to the city, entertainment and cultural sites
| MUST-HAVE Skills and Expertise |
Work experience with international clients or and overseas working experience (and Korean service providers).
Fluent in Korean, English (Written / Spoken), other languages are welcomed
Driver’s license (preferable)
Must be able to handle having very high responsibility!
Strong solutions creator!
Knowledge of the area, the city and its surroundings
Motivation to showcase the region and the hospitality to the international clients
| Preferred Profile |
Good communication and people skills;
Ability to work with people, under pressure, and solve problems with an analytical approach;
Self-motivated and flexible;
Out-of-the-box thinker with strong self management
100% reliable and able to plan ahead and foresee events and challenges
Initiative, thoroughness and strong sense of urgency
Powerful drive to execute and do so with accuracy
| Contact Us |
● Location: 178 Sejong-daero, Sejongno, Jongno-gu, Seoul, Korea
● HR Contact: 02-855-2248 (Korean & English) / 010-9685-2248
● Email: firstname.lastname@example.org
*All applications must be in English.
| Interview Schedules |
| Job starting date |
Multiple starting dates for 40 positions